(→What to check and to ask when a player has a problem) |
(→Player can't start client because to a wrong DLL) |
||
Line 53: | Line 53: | ||
And relaunch Ryzom Installer, it should detect files and uncompress them :) | And relaunch Ryzom Installer, it should detect files and uncompress them :) | ||
− | === Player can't start client because | + | === Player can't start client because of a wrong DLL === |
* edit C:\Users\<login>\AppData\Local\Ryzom\ryzom_installer.ini, remove the directory after *source_directory=* to be sure, it won't copy again from old client | * edit C:\Users\<login>\AppData\Local\Ryzom\ryzom_installer.ini, remove the directory after *source_directory=* to be sure, it won't copy again from old client | ||
Line 60: | Line 60: | ||
* put it to C:\Users\<login>\AppData\Local\Ryzom (don't uncompress it!) | * put it to C:\Users\<login>\AppData\Local\Ryzom (don't uncompress it!) | ||
* restart Ryzom Installer | * restart Ryzom Installer | ||
− | * it should uncompress the new client and | + | * it should uncompress the new client and you should be able to patch and play after that |
=== Error 6 === | === Error 6 === | ||
It means than the downloaded 7z file was incomplete and Ryzom Installer couldn't uncompress it. The best fix is to find the file in C:\Users\<login>\AppData\Local\Ryzom and to change its extension from .7z to .7z.part (just adding a .part). If you restart Ryzom Installer, it should try to resume the file. If it takes too long, you can download it manually (see error 307) and move it to C:\Users\<login>\AppData\Local\Ryzom. | It means than the downloaded 7z file was incomplete and Ryzom Installer couldn't uncompress it. The best fix is to find the file in C:\Users\<login>\AppData\Local\Ryzom and to change its extension from .7z to .7z.part (just adding a .part). If you restart Ryzom Installer, it should try to resume the file. If it takes too long, you can download it manually (see error 307) and move it to C:\Users\<login>\AppData\Local\Ryzom. |
(if on windows)
If a player with an ATI/AMD card has an error 126 when launching Ryzom or Configuration (it should only display the splash screen and then the error in a dialog), you need to go to C:\Windows\System32 and copy atio6axx.dll to atiogl64.dll After this change, Ryzom should launch :)
* C:\Users\<login>\AppData\Local\Ryzom * C:\Users\<login>\AppData\Roaming\Ryzom
* HOME/.local/share/Ryzom (both profiles (0, 1, 2, etc…) and servers (ryzom_live, ryzom_dev, etc…) are in the same directory)
* HOME/Library/Application Support/Ryzom (both profiles (0, 1, 2, etc…) and servers (ryzom_live, ryzom_dev, etc…) are in the same directory)
It’s a problem with Sourceforge.
First you need to close Ryzom Installer.
To fix that you can manually download the required files :
Data are always required and you need to download the right client.
Then you move all these 7z files in :
And relaunch Ryzom Installer, it should detect files and uncompress them :)
It means than the downloaded 7z file was incomplete and Ryzom Installer couldn't uncompress it. The best fix is to find the file in C:\Users\<login>\AppData\Local\Ryzom and to change its extension from .7z to .7z.part (just adding a .part). If you restart Ryzom Installer, it should try to resume the file. If it takes too long, you can download it manually (see error 307) and move it to C:\Users\<login>\AppData\Local\Ryzom.