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=More about Support= | =More about Support= | ||
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Creating tutorials on how to install Ryzom under Linux, Mac and Windows and how to troubleshoot the most common problems on the various platforms. This part of the Wiki is the ideal place to store tricks that will be useful when a customer's got troubles! | Creating tutorials on how to install Ryzom under Linux, Mac and Windows and how to troubleshoot the most common problems on the various platforms. This part of the Wiki is the ideal place to store tricks that will be useful when a customer's got troubles! | ||
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*Support | *Support | ||
*Tutorials | *Tutorials | ||
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+ | ==To do list== | ||
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+ | * Publier sur cette page un tutoriel pour chaque question technique récurrente. Si le tutoriel existe déjà sur Ryzom Core, le copier ici pour permettre sa traduction, mais en précisant le lien vers la source. | ||
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+ | * Créer sur le forum une FAQ pointant en cas de besoin vers les tutoriels. (Utiliser la section Support). | ||
{{TPInWikiRyzom}} | {{TPInWikiRyzom}} |
For support, please make a difference between CSRs (able to help you with more than advices) and volunteer players who can only help you with words, but have no power to help you change your name or remove your ban.
Note: improve the following list by adding the names of the CSR and their specialties, precising who's a CSR, an Anim or anything else and also which language each of them can speak (with an estimation of their mastery of each language going from 1 to 5, 5 being perfect and 1 being "can help with a translator"?)
They are joinable on IRC.
They are joinable on IRC.
Creating tutorials on how to install Ryzom under Linux, Mac and Windows and how to troubleshoot the most common problems on the various platforms. This part of the Wiki is the ideal place to store tricks that will be useful when a customer's got troubles!
When you create a tutorial, don't forget to add three types of categories: