Creating tutorials on how to install Ryzom under Linux, Mac and Windows and how to troubleshoot the most common problems on the various platforms. This part of the Wiki is the ideal place to store tricks that will be useful when a customer's got troubles!
When you create a tutorial, don't forget to add three types of categories:
For support, make a difference between CSRs (able to help you with more than advices) and volunteer players who can only help you with words, but have no power to help you change your name or remove your ban.
Note: improve the following list by adding the names of the CSR and their specialties, precising who's a CSR, an Anim or anything else and also which language each of them can speak (with an estimation of their mastery of each language going from 1 to 5, 5 being perfect and 1 being "can help with a translator"?)