(Created page with "=== What to check and to ask when a player has a problem === * a screenshot of the error * what is their platform : Windows, Linux, OS X, 32 or 64 bits * screenshot of C:\Pro...")
 
(Error 126 and an ATI/AMD card)
Line 13: Line 13:
 
* (if they used a profile different of 0, replace the 0 by the right profile ID before)
 
* (if they used a profile different of 0, replace the 0 by the right profile ID before)
  
=== Error 126 and an ATI/AMD card ===
+
=== Error 126 on an ATI/AMD card ===
  
 
If a player with an ATI/AMD card has an error 126 when launching Ryzom or Configuration (it should only display the splash screen and then the error in a dialog), you need to go to C:\Windows\System32 and copy atio6axx.dll to atiogl64.dll After this change, Ryzom should launch :)
 
If a player with an ATI/AMD card has an error 126 when launching Ryzom or Configuration (it should only display the splash screen and then the error in a dialog), you need to go to C:\Windows\System32 and copy atio6axx.dll to atiogl64.dll After this change, Ryzom should launch :)

Revision as of 19:33, 13 October 2016

Contents

What to check and to ask when a player has a problem

Error 126 on an ATI/AMD card

If a player with an ATI/AMD card has an error 126 when launching Ryzom or Configuration (it should only display the splash screen and then the error in a dialog), you need to go to C:\Windows\System32 and copy atio6axx.dll to atiogl64.dll After this change, Ryzom should launch :)

Location of default files under all platforms

 * C:\Users\<login>\AppData\Local\Ryzom
 * C:\Users\<login>\AppData\Roaming\Ryzom
 * HOME/.local/share/Ryzom (both profiles (0, 1, 2, etc…) and servers (ryzom_live, ryzom_dev, etc…) are in the same directory)
 * HOME/Library/Application Support/Ryzom (both profiles (0, 1, 2, etc…) and servers (ryzom_live, ryzom_dev, etc…) are in the same directory)

Error 307

It’s a problem with Sourceforge.

First you need to close Ryzom Installer.

To fix that you can manually download the required files :

Data are always required and you need to download the right client.

Then you move all these 7z files in :

And relaunch Ryzom Installer, it should detect files and uncompress them :)

Retrieved from "https://en.wiki.ryzom.com/wiki/Portal:Forge?from=/w/index.php?title=EN_Problems_and_solutions&oldid=4185"