(Error 126 and an ATI/AMD card)
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And relaunch Ryzom Installer, it should detect files and uncompress them :)
 
And relaunch Ryzom Installer, it should detect files and uncompress them :)
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=== Player can't start client because to a wrong DLL ===
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* edit C:\Users\<login>\AppData\Local\Ryzom\ryzom_installer.ini, remove the directory after *source_directory=* to be sure, it won't copy again from old client
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* remove completely all DLLs and EXEs in C:\Users\<login>\AppData\Local\Ryzom\ryzom_live
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* download the right client on SF (see Error 307)
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* put it to C:\Users\<login>\AppData\Local\Ryzom (don't uncompress it!)
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* restart Ryzom Installer
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* it should uncompress the new client and player should be able to patch and play

Revision as of 19:40, 13 October 2016

Contents

What to check and to ask when a player has a problem

Error 126 on an ATI/AMD card

If a player with an ATI/AMD card has an error 126 when launching Ryzom or Configuration (it should only display the splash screen and then the error in a dialog), you need to go to C:\Windows\System32 and copy atio6axx.dll to atiogl64.dll After this change, Ryzom should launch :)

Location of default files under all platforms

 * C:\Users\<login>\AppData\Local\Ryzom
 * C:\Users\<login>\AppData\Roaming\Ryzom
 * HOME/.local/share/Ryzom (both profiles (0, 1, 2, etc…) and servers (ryzom_live, ryzom_dev, etc…) are in the same directory)
 * HOME/Library/Application Support/Ryzom (both profiles (0, 1, 2, etc…) and servers (ryzom_live, ryzom_dev, etc…) are in the same directory)

Error 307

It’s a problem with Sourceforge.

First you need to close Ryzom Installer.

To fix that you can manually download the required files :

Data are always required and you need to download the right client.

Then you move all these 7z files in :

And relaunch Ryzom Installer, it should detect files and uncompress them :)

Player can't start client because to a wrong DLL

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